Returns & Exchanges

Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or melted, we will provide a full replacement or refund.

Return Process

• 1.
  Capture Photos

  Take clear photos of the damaged product and the shipping box within 48 hours of delivery.

• 2.
  Contact Support

  Email our team with your order number and the photos attached.

• 3.
  Review Process

  Our quality assurance team will review your claim within 24 hours.

• 4.
  Resolution

  Once approved, we will ship a fresh replacement or issue a refund to your original payment method.